Demand analysis and geographical diversification
Unlike in other industries, medtech supply chain processes – such as demand analysis – have traditionally been less digital/automated, making them vulnerable to sudden changes in demand or disruptions to global trade. During the pandemic, it was clear that healthcare systems and manufacturers were inadequately prepared for the magnitude and duration of the supply chain disruptions and shortages. Since then, many medtech manufacturers have reduced their supply chain risk through geographical diversification, decreasing their dependency on suppliers in specific countries/regions.
“For example, in the past, many medtech companies’ overreliance on single countries (typically China) or individual suppliers put them at significant risk for supply chain disruptions when a major event occurred,” says Chan-Tsui. “This doesn’t necessarily mean increasing the number of suppliers, but investing in suppliers more strategically, as evidenced by Medtronic’s recently announced push to reduce its volume of suppliers and greater focus on partnering with key strategic suppliers.
Straseske adds that we have seen a similar approach on the provider side by supply chain departments at hospitals and across health systems.
“For years, there was a concerted effort at provider organisations to reduce variation, or ‘standardise’ products and vendors as a cost-savings measure,” she says. “That inserted a lot of potential risk into the supply chain. Since the widespread shortages seen at the onset of the pandemic, providers have focused on identifying which products are most at risk for disruption and building out lists of secondary suppliers or alternative products that can be procured if the preferred choice is unavailable for any reason.”
Supply chain management technologies and resource sharing
For major healthcare providers, the implementation of supply chain management technologies, such as enterprise resource planning (ERP) and material management systems, is allowing for more effective inventory management. Contingency plans for resource sharing among healthcare facilities are also in place in the event of future global disasters.
Analysts have noted a collaborative effort between manufacturers/suppliers, healthcare providers, and other industry players like group purchasing organisations to address the lack of visibility and transparency throughout the end-to-end chain.
“For instance, during the pandemic two GPOs, Premier and Intalere (since acquired by Vizient GPO), were able to work with manufacturers to provide product availability and shortage information to hospitals in real time,” observes Straseske. “Historically, there has been very little by way of information sharing in this vein. Moving forward, true resiliency will require similar data and information sharing between all vested parties.”
AI, additive manufacturing, 3-D printing
AI is transforming supply chains by helping suppliers more accurately forecast demand and reliably source products.
“While inventory management was often periodic, the use of AI tools makes it possible to do so on a real-time basis because inventory management is simplified and more efficient,” says Chan-Tsui, “especially because it eliminates some of the aspects of the process that are more manual or prone to human error.
She points out that AI tools can also be used to analyse large volumes of purchasing and procurement data to understand trends and tie them to objectives (like spend against budget) and to accurately forecast demand and requirements for future purchasing and procurement.
Additive manufacturing and 3-D printing are also likely to play a key role in supply chain improvements. Although there will always be a need to produce certain devices in high volumes, there will also be demand for the cost-effective production of small batches of parts for more customised solutions.
The speed of production offered by 3D-printing mean that parts can be made-to-order, observes Chan-Tsui, with reasonable turnaround time, and it also reduces the need for costly storage of inventory. As was seen during the pandemic, 3-D printing offered the flexibility to produce some devices or components in-house.